New Day Education & Counseling is committed to protecting the rights, privacy, and well-being of our clients. This page provides information regarding access to health care records, contacting regulatory agencies, and submitting consumer complaints.
Requesting Your Health Care Records
Clients have the right to request access to their health care records.
To request your records from New Day Education & Counseling, please contact our office using the information below:
Email: Admin@newdayecs.com
Phone: 254-444-3691
Please include your full name, contact information, and the records you are requesting. Requests will be processed in accordance with applicable state and federal regulations.
Contact the Texas Behavioral Health Executive Council
New Day Education & Counseling professionals are licensed and regulated by the Texas Behavioral Health Executive Council (BHEC).
Consumers may contact BHEC with questions or concerns regarding licensed mental health professionals.
For more information, visit:
Filing a Consumer Complaint
If you believe your rights have been violated or wish to submit a complaint regarding a healthcare provider, you may contact the Texas Office of the Attorney General Consumer Protection Division.
For more information or to file a complaint, visit:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Privacy Information
For additional information about how New Day Education & Counseling protects your health information, please review our Privacy Policy / Notice of Privacy Practices.